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Atlanta Bread Company, 631 Promenade Place Suite 16: Summer 2007   14 comments

Posted at 1:54 am in closing

This is one of the closings that tempts me to write good riddance. I know that's harsh, and that this place was someone's dream and livelihood. However..

The last time I was in this place was in the Spring, while the Sparkleberry Fair was running on Clemson Road across from The Village at Sandhills. We had been at the fair with my little three year old neice, and she was tired out and cranky, and had been promised a snack. The ABC was just across the road, and we imagined zipping in, getting her, and ourselves, a cookie and something to drink.

It quickly became apparent that this was not going to happen as visualized. The store didn't seem very full, but for some reason everyone in there was in the line rather than sitting down, and the line was not moving. It seemed the computer was down. OK, that happens. We decided we could wait a few minutes rather than putting my neice back in her car-seat and trying to find somewhere else. However, listening to the staff talk, it gradually dawned on me that none of them had any idea of what they were doing, and none of them had any authority to do anything.

At a well run restaurant in situations like this, after the staff has flailed for a few minutes, the manager comes out of the back and says something like:

Folks, looks like our computer is down, but we're going to take care of you. I've got my calculator and note pad here, and I'm going to write up your orders and get you your change. We'll worry about entering it into the system later.

Nothing of the sort happened here, and for the twenty or so minutes we waited, nobody was helped. It boggled my mind that with half a dozen people being paid to stand around, the most basic function of a business, taking in cash from customers, was not taking place.

The next time I went to Sandhills, I noticed that the store had closed, and was not a bit surprised. I was a bit surprised on a later visit to notice legal notices posted on the door complaining of non-payment of rent. But only a bit.

UPDATE 12 April 2010: Added full street address to post title.

UPDATE 5 May 2020: Add map icon, update tags.

UPDATE 5 June 2023: Put the address in the post title into suite format. Update tags.

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